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خلاصہ
Worked as a networker where
I had to determine network access across company.
Run diagnostics to determine source of network errors.
Analyzed systems to identify and perform needed maintenance.
Work under pressure.
Worked as SMA where my job was
Posting of Ads on different social media platforms.
Improving companys business by marketing their products
Interaction with customers on social media.
Supervision of other members in a team.
تجربہ
Team Lead - Resident Engineer
Support subordinate REs and Service Desk in the time outages/issues.Training new Residents Engineers for Customer handling and make them understand their responsibilities.Coordinate with all customer Manager about issues and REs performance.Adding utilization graphs in graph portal..Monitoring critical links on SolarWinds.Generating incident reports for critical links.Monitoring multiple corporate links (Fiber, ISM, Zong 3G/4G, VSAT) through NMS.Investigating, diagnosing and resolve all network problems.Continuously monitor the network to improve performance.Generate tickets for the issues and providing regular updates on work in progress and current issues.Make sure new links deployment on given timeline by coordination with relevant teams in installation and commissioning of Data Network Components.Creating monthly Downtime Report (DTR) for SLAInitial IP/Fiber troubleshooting to minimize the downtime.Interacting with WATEENs ENOC, PM and Field teams as well as with Corporate Banks Networks & NOC departments.
Resident Engineer
Monitoring Bank of Punjab links (Fiber, ISM, Wimax, VSAT) through NMS.Investigating, diagnosing and resolve all network problems.Continuously monitor the network to improve performance.Generate tickets for the issues and providing regular updates on work in progress and current issues.Creating monthly Downtime Report (DTR) for SLA.Make sure new links deployment on given timeline by coordination with relevant teams in installation and commissioning of Data Network Components.Initial IP/Fiber troubleshooting to minimize the downtime.Interacting with WATEENs ENOC, PM and Field teams as well as with Corporate Banks Networks & NOC departments.
Network Intern
Determine network access across company.
Run diagnostics to determine source of network errors.
Analyzed systems to identify and perform needed
maintenance.
IT Support Officer
Troubleshoot issues with equipment like printers,
computers(window and mac) and servers.
Running software updates backups when requested.
Development of new desktops, servers or applications.
Research hosting options and report pricing and system options
to supervisors.
Research unusual bugs or issues the company encounters